Terms & Conditions – casinyeam

1 Introduction

These Terms & Conditions ("Terms") form a legally binding agreement between you ("Player", "User", "you") and casinyeam ("we", "us", "the Platform"). They apply to all use of the casinyeam website and any associated mobile applications, covering account registration, deposits, gameplay, withdrawals, promotions, and all other interactions with the platform.

By creating an account or using any part of the casinyeam platform, you confirm that you have read, understood, and accepted these Terms in full. If you do not agree with any part of these Terms, you must not register an account or use the platform.

2 Eligibility

To register and use the casinyeam platform, you must meet all of the following conditions:

• You are at least 21 years of age at the time of registration.
• You are physically located in the Philippines and accessing the platform from within the country.
• You are accessing the platform as an individual for personal, non-commercial entertainment purposes only.
• You are not a person who has been self-excluded or excluded by any gaming operator or authority.
• You are not an employee, contractor, or agent of casinyeam or any related entity.
• You have the legal capacity to enter into a binding agreement under Philippine law.

casinyeam reserves the right to request proof of eligibility at any time. Providing false information to circumvent eligibility requirements may result in immediate account closure and forfeiture of any balance.

3 Account Registration and Security

Each player may hold only one (1) casinyeam account. Opening duplicate accounts is not permitted and may result in suspension of all related accounts and forfeiture of associated balances.

When registering, you must provide accurate and complete personal information, including your legal name, date of birth, and a valid Philippine mobile number. You are responsible for keeping your account information up to date. casinyeam uses OTP (One-Time Password) verification to confirm your mobile number during registration.

• Username and Password: Keep your login credentials confidential. Do not share your password with anyone.
• Account Security: You are responsible for all activity that occurs under your account. Report any unauthorised access to casinyeam immediately.
• KYC Verification: Identity verification is required before your first withdrawal. You will be asked to submit a valid government-issued Philippine ID. This is a one-time requirement.

4 Deposits and Withdrawals

All transactions on casinyeam are conducted in Philippine Peso (PHP). Deposits may be made via supported Philippine online banking channels, bank transfers, or accepted local e-wallets. casinyeam does not accept credit cards or cryptocurrency as funding methods for any gaming account.

Withdrawals are processed to the Philippine bank account or supported local e-wallet registered to your casinyeam account. The withdrawal method must be in your own name and match the identity used for KYC verification.

• Withdrawal requests are subject to KYC verification being completed and approved.
• Minimum and maximum transaction amounts may apply and are shown within the platform at the time of each transaction.
• casinyeam reserves the right to apply additional verification steps for large or unusual transactions.
• Funds deposited into your account must not originate from illegal sources. By funding your account, you confirm that all funds are legitimate.

For details on how to submit a withdrawal request, visit the Withdrawal section of the platform.

5 Gameplay Rules

All games available on casinyeam — including slots, live casino tables, digital table games, sports betting markets, and eBingo — are governed by individual game rules displayed within each game or section. By placing a bet, you accept the applicable game rules.

• Bets placed and accepted are final. Settled bets cannot be cancelled or reversed.
• For RNG-based games, outcomes are determined by certified random number generation software. Results are independent of previous rounds.
• For live casino games, outcomes are determined by the physical actions of the live dealer on camera. All dealer actions on camera are final.
• In the event of a technical error or disconnection during a game session, the round result will be determined based on the server-side record. casinyeam's decision in these matters is final.
• Minimum and maximum bet limits apply per game and per round. These are displayed in the game interface.

6 Promotions and Bonuses

casinyeam may offer promotions, bonuses, free bets, or other incentives to eligible players from time to time. All such offers are subject to specific terms that will be communicated at the time each promotion is made available.

• Promotional offers are valid only for the period and on the terms stated when the offer is presented.
• Bonuses and promotional funds are non-transferable and may not be exchanged for cash unless stated otherwise.
• casinyeam reserves the right to modify or withdraw any promotion at any time without prior notice.
• Any attempt to abuse a promotion — including through multiple accounts, coordinated play, or exploitation of platform mechanics — will result in forfeiture of the bonus and may result in account suspension.

casinyeam does not publish guaranteed bonus percentages, fixed cashback rates, or specific promotion amounts on this page. Check the current promotions section on the platform for live, verified offers.

7 Responsible Gaming

casinyeam is committed to responsible gaming. All players are encouraged to set a PHP budget before each gaming session and to treat gaming as entertainment rather than a source of income. No casino game or bet guarantees a return.

• The platform is available only to players aged 21 and above.
• Players may request self-exclusion or account cooling-off periods by contacting casinyeam support.
• Do not gamble with money you cannot afford to lose.
• If you feel that gaming is negatively affecting your finances, relationships, or wellbeing, seek help and consider using the self-exclusion options available.

For tools, guidance, and self-management resources, visit the Responsible Gaming page.

8 Prohibited Conduct

The following actions are strictly prohibited on the casinyeam platform:

• Providing false, inaccurate, or misleading information at registration or at any point during account use.
• Opening more than one account, or assisting another person to circumvent eligibility requirements.
• Using automated tools, bots, scripts, or any software designed to manipulate gameplay or gain an unfair advantage.
• Engaging in any form of collusion with other players to manipulate game outcomes or bonus calculations.
• Exploiting software errors, glitches, or technical malfunctions. Any winnings resulting from a known error may be voided.
• Attempting to launder money or use the platform for any illegal financial purpose.
• Harassing, abusing, or threatening casinyeam staff or other users.

9 Account Suspension and Termination

casinyeam reserves the right to suspend, restrict, or close any account at any time, with or without prior notice, where it has reasonable grounds to believe that a violation of these Terms has occurred, or where required to do so for legal, security, or regulatory reasons.

Players may also request voluntary account closure at any time by contacting casinyeam support. Any remaining PHP balance in a closed account (subject to KYC verification and the absence of any outstanding violations) will be returned to the player's verified withdrawal method.

10 Limitation of Liability

To the maximum extent permitted by applicable law, casinyeam is not liable for any loss of profits, loss of data, loss of gaming opportunities, or any indirect or consequential loss arising from your use of the platform, including losses resulting from technical issues, server downtime, internet connection failures, or force majeure events.

casinyeam does not guarantee uninterrupted access to the platform. Scheduled maintenance, updates, and occasional technical issues may result in temporary unavailability. We will make reasonable efforts to notify players of planned downtime in advance.

11 Privacy and Data

casinyeam collects and processes personal data as described in the Privacy Policy. By using the platform, you consent to the collection and use of your personal information in accordance with that policy.

Your personal data will not be sold to third parties. It may be shared with service providers engaged to operate the platform (payment processors, identity verification providers, technical operators) and with regulatory or law enforcement authorities where legally required.

12 Changes to These Terms

casinyeam may update or modify these Terms at any time. When material changes are made, we will update the "Last updated" date at the top of this page. Continued use of the platform after changes are published constitutes acceptance of the updated Terms.

If you do not agree with the updated Terms, you must stop using the platform and contact support to close your account.

13 Contact

If you have questions about these Terms, or if you need to raise a dispute or request account closure, you can contact the casinyeam support team using the details below. Support is available in English and responds to queries from players across the Philippines, including Manila, Quezon City, Cebu, and Davao.

For responsible gaming support and self-exclusion requests, visit the Responsible Gaming page directly.